Return Policy

Return Policy

Domestic Returns

We want you to looooovve your joonbird order, but if you are not completely satisfied, we will gladly accept returns of unworn, unwashed items within 14 days of receipt of purchase. Item must be in its original unused condition to be eligible for return. 

Please email soli@joonbird.com within 14 days of reciept and we will let you know how to proceed. Once we receive your order we will issue a refund less shipping charges and a 10% restocking fee. We recommend getting a tracking number for your parcel, as we are not responsible for lost returns.

 

International Returns

We are sorry but currently we do not accept international returns. 

 

Sale Items

Sorry, but sale items are final sale and not eligible for returns.